The late Indian Prime Minister Indira Gandhi once commented that you can’t shake hands with a clenched fist. Part of the art of persuasion is being able to see a situation through someone else’s eyes. This requires dialogue, honest conversation with an eye single to the common good. Steven Covey called this the “win-win” mentality. Actually, the phrase was “win-win or no deal.” So, here’s my question for the day–and I would be interested in your feedback. Leonard Cohen once said, “Forget your perfect offering. There is a crack in everything. That’s how the light gets in.” What do you do to let the light in? Have a great rest of the week.
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“I have worked with Mark Holland for nearly two decades in both his role in financial services and as an educator. He has asked me to consult with a number of his clients and to teach classes to his students. In all instances I have found Mark to display the highest degree of integrity and professionalism in his interactions. What that means is that he always places the interests of his clients ahead of his own and he has extensive education so that he can offer the best possible advice to his clients and students. If questions arise that he is not fully briefed on, he invites other professionals in to make sure that the client’s needs are fully served. Beyond his professionalism, Mark is a kind and generous person who thoughtfully sends out handwritten cards on important events in the lives of clients and friends. I have been the recipient of many of those cards, and it always brightens my day. I am pleased to have Mark as one of my associates. Jerry Borrowman, CLU, ChFC, MSFS.