The late Indian Prime Minister Indira Gandhi once commented that you can’t shake hands with a clenched fist. Part of the art of persuasion is being able to see a situation through someone else’s eyes. This requires dialogue, honest conversation with an eye single to the common good. Steven Covey called this the “win-win” mentality. Actually, the phrase was “win-win or no deal.” So, here’s my question for the day–and I would be interested in your feedback. Leonard Cohen once said, “Forget your perfect offering. There is a crack in everything. That’s how the light gets in.” What do you do to let the light in? Have a great rest of the week.